Sr Emergency Mgr - 90411527 - Los Angeles / Seattle / Philadelphia
Los Angeles, CA, US, 90012
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
The Senior Emergency Manager serves as a key leader in advancing Amtrak’s Emergency Management Program, driving strategy, implementation, and continuous improvement across the enterprise. This role is responsible for leading regulatory training and exercise initiatives, directing preparedness efforts, and supporting complex incident response operations. The Senior Emergency Manager ensures alignment with regulatory requirements, strengthens organizational resilience, and oversees the development and maintenance of critical plans, policies, and documentation to support a coordinated, effective, and sustained readiness posture.
This position can be located in Los Angeles CA, Seatlle WA, or Philadelphia PA.
Essential Functions
- Lead Regulatory Training & Exercise Strategy Design, develop, and execute regulatory training programs and enterprise-wide exercises. Ensure full compliance with federal, state, and organizational requirements while advancing a culture of preparedness through innovative and scalable training solutions.
- Oversee Emergency Management Program Implementation Provide strategic leadership for the implementation, integration, and continuous improvement of Amtrak’s Emergency Management Program. Ensure incident management plans, policies, and procedures are aligned with organizational priorities, regulatory expectations, and industry best practices.
- Direct Incident Response & Stakeholder Coordination Serve as a senior leader during incidents and service disruptions, overseeing response coordination across internal departments and external partners. Establish clear communication protocols and ensure effective decision-making, resource alignment, and operational continuity.
- Drive After-Action Reviews & Organizational Learning Champion a continuous improvement framework by overseeing debriefs and After-Action Reviews (AARs). Ensure findings are translated into actionable corrective measures, tracked to completion, and integrated into plans, training, and operational practices.
- Executive-Level Documentation & Program Governance Oversee the development, quality, and governance of all emergency management documentation, including plans, reports, executive briefings, and communications. Ensure accuracy, consistency, and timely dissemination while maintaining enterprise standards for documentation and recordkeeping.
Minimum Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience
- Plus 9 years of relevant work experience
Preferred Qualifications
- Plus 11 years of relevant work experience
Knowledge, Skills, and Abilities
- Comprehensive knowledge of federal, state, and local regulatory requirements governing emergency management, transportation safety, and incident response (e.g., DHS, FEMA, NTSB, FRA frameworks).
- Advanced understanding of incident management systems, including ICS/NIMS, emergency operations planning, and continuity of operations.
- Thorough understanding of after-action review (AAR) frameworks and continuous improvement methodologies.
- Skilled in building, scaling, and managing comprehensive plans following regulatory requirements and engaging with various stakeholders.
- Demonstrated ability to lead high-stakes incident response efforts, ensuring coordination, situational awareness, and timely decision-making.
- Strong skill in coordinating across internal departments, government agencies, host railroads, and external partners to ensure unified response efforts.
- Excellent written and verbal communication skills, with the ability to develop briefings, reports, and policy documentation.
- Skilled in establishing standards, monitoring compliance, and ensuring consistency across policies, plans, and procedures.
- Strong organizational skills to manage multiple initiatives, track deliverables, and ensure timely implementation of program objectives.
- Ability to design and deliver enterprise-level training and exercises that enhance organizational readiness and resilience.
- Ability to interpret complex regulations and translate them into practical, actionable programs and policies.
- Ability to oversee high-quality documentation and reporting, ensuring accuracy, clarity, and alignment with executive and regulatory expectations.
- Travel 50%. This is a 24/7/365 position
The salary/hourly range is $135,800.00 – $176,040.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.
| Health and Wellbeing | Financial and Retirement | Work and Family Life Support |
| Health, Dental, and Vision Insurance | 401K with Employer Match | Generous Paid Time Off |
| Wellness Programs | Railroad Retirement Benefits | Paid Caregiving Days and Backup Care |
| Health Savings Account | Public Service Student Loan Forgiveness | Fertility and Family Building Benefits |
| No-cost Personal Health Advocate | Student Loan Assistance | Adoption and Surrogacy Assistance |
| Medical Plan Opt-out Credit | Tuition and Education Reimbursement | Paid Family Leave |
| Life Insurance | Rail Pass Privileges | |
| Short- and Long-term Disability Insurance | Employee Assistance Program | |
| No-cost Financial Advisor Sessions | Commuter and Flexible Spending Accounts |
Learn more about our benefits offerings here.
Requisition ID:166939
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
